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Who is responsible for providing tools, supplies, and materials?

Your pro will come equipped with the basic tools they’ll need to get the job done, along with basic supplies like nails, screws, and glue.

For larger materials (like drywall or fixtures being installed) or replacement parts, you’ll need to provide these items. If you’re unsure, reach out to your pro directly and discuss the details of your project or provide them with photos. You’ll be able to contact your pro 24 hours before your booking begins.

For furniture assembly: 

The furniture must come with all parts necessary to assemble. Check your item before the booking to make sure that all the pieces are accounted for and are in good repair. 

For jobs involving ladders: 

If your booking will require the use of a ladder, it’s good to give the pro notice before your appointment so that they can bring the appropriate size. You can also provide them with photos if it helps show the location where the fixture will be placed.

Need help with something else? Don’t hesitate to reach out using the red chat icon at the bottom right of the page. You can chat with a live agent from 6am - 12am ET, or email us any time!

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