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How do I reschedule my Lowe's booking?


Please Note: If you're having trouble rescheduling your booking through the links in your email or through the Angi platform, please reach out to our customer experience agents using the red chat icon in the bottom right corner. Our agents will be happy to help you get your booking rescheduled to a time that works for you.


Rescheduling your booking is easy! First, you’ll need to check if an installation pro has been assigned to your booking. 

If you’ve received a confirmation email that looks like the one below, a pro has been assigned. They’ll contact you to confirm a date and time for your booking.

If you need to reschedule from that initially agreed upon time, we ask that you reach back out to them directly to reschedule. 

If your booking confirmation email doesn’t state that your installation pro will reach out to you soon, this means that a pro hasn’t been assigned to you yet. You can reschedule your Angi account either online or through the Angi app.

On the Angi app:

  1. Go to your Projects tab
  2. Select the project you’d like to change
  3. Tap Reschedule or Cancel
  4. The app will walk you through the final steps to pick a new time!

On the web:

  1. Login to your account and go to your My Projects page.
  2. Select the project you’d like to change
  3. Click the "Reschedule or Cancel" link
  4. The site will walk you through the final steps to pick a new time!

If this will be your first time logging into your Angi account, you’ll want to follow this link to create a password first. Just use the email address from your order with Lowe’s. Then come back and follow the steps above.

If you didn’t include an email address with your Lowe’s order, you can provide it  using the red chat icon on the bottom right of the page. We’ll then update your account details.

Once you reschedule, you'll receive an email confirming the new date and time.

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